Member Management
Everything you need to turn new joins into loyal champions—onboarding, scheduling, geofenced attendance, engagement, renewals, and revenue growth.
Everything you need to turn new joins into loyal champions—onboarding, scheduling, geofenced attendance, engagement, renewals, and revenue growth.
If your focus is retention and renewals, compare membership management software with gym management software to choose the right implementation path.
From first visit to lifelong retention
Add members in seconds or import in bulk with packages, PT, classes, and source attribution mapped automatically.
A 360° view—attendance, classes, dues, invoices, waivers, notes, goals, body metrics, and communication history.
Location-restricted mobile check-ins with anti-spoofing, optional QR/turnstile, branch rules, and staff override permissions.
Capacity, waitlists, no-show rules, trainer assignment, member app bookings, and calendar sync.
Streaks, points, badges, leaderboards, and challenges—drive visits and upsells to PT, classes, and merchandise.
Email, SMS, WhatsApp, and push campaigns with segments, drip flows, and two-way replies tracked to the profile.
Auto-ledgering, partial payments, payment links, wallet/store credit, and smart reminders for failed/overdue payments.
Expiring/expired cohorts, best-time outreach, incentives A/B tests, and agent tasks to reduce churn.
In-app recommendations by goal and attendance; track conversion from view→cart→purchase.
Prebuilt segments you can act on instantly
Auto-remind with payment links & PT/upgrade offers.
Smart retries, WhatsApp nudges, staff follow-up tasks.
Re-engage with class invites, streak restarts, or PT trials.
Auto-greetings with coupons and refer-a-friend bumps.
High class attendance, goal set, no PT—offer PT intro pack.
Expired + low activity—remind benefits, waive fee, limited-time offer.
Best-practice playbooks included
Know what’s working—and what to fix
Active/Inactive/Expired breakdown, Month-on-Month Admissions, Source Insights (CAC/ROAS), Branch comparisons.
Visit-Frequency Distribution (0, 1–5, 6–11, 12–18, 18+ in 30 days), no-show rates, low-visit risk, and renewal propensity.
Dues, recovered payments, PT & class utilization, merchandise & nutrition conversion, campaign ROI.
Integrated activity log for edits, overrides, check-ins, and refunds to keep operations clean and auditable.
Granular role-based access (front desk, trainer, manager, owner), branch isolation, data export controls, and secure audit trails.
Payment gateways (cards, UPI, net-banking), email/SMS/WhatsApp providers, calendar, and accounting exports (CSV/Excel/PDF).
Launch KriyaX member management in hours, not weeks.
